NOL Card Balance Check Online 2025 – RTA Dubai

In Dubai, public transport user can pay their fare using the NOL Card. Therefore, checking the NOL Card Balance on time is important for every traveler. It’s a prepaid card that allows users to pay for public transport, including the metro, buses, trams, and water taxis.

To avoid any inconvenience during travelling in Dubai, keeping track of your NOL card balance is essential. Always make sure that your NOL card has at least 7.5 AED before you start your trip. In this guide, we will show you quick & easy ways to check your NOL Card Balance.

Let’s get started!

What is a NOL Card

The NOL card is a smart prepaid card launched by the Roads & Transport Authority(RTA) of Dubai for paying public transport fares across Dubai. Travellers add funds onto the card and use them to buy public transport tickets.

What is NOL Card

You must be wondering why this card is called the NOL Card. The word NOL means “Fare” in Arabic, which is why this card is called the NOL card. The card also works as a Debit card in Dubai. Users can make payments at restaurants, shopping malls, and parking lots.

Types of NOL Cards

There are four types of NOL cards available for travelers, each designed with specific features to serve different types of communities. Each card comes with separate pricing and benefits. Here are the details of all the NOL cards.

Types of NOL Cards
  • Silver Card: The Silver card costs 25 AED and comes with a 19 AED balance. Anonymous users can top up the silver card with up to 1,000 AED, while registered users can add up to 5,000 AED.
  • Gold Card: The Gold NOL card costs 25 AED, and it contains a 19 AED preloaded balance. It offers the same functionality as the silver card but also provides access to gold class cabins on the Dubai Metro or tram. The card is valid for 5 years.
  • Blue Card: The Blue card costs 70 AED and includes a 50 AED balance. It is usable across all public transport in the UAE.
  • Red NOL Ticket: The Red NOL ticket is a disposable paper ticket designed for shorter trips. It costs 2 to 6 AED, depending on the zone and mode of transport. This ticket is valid for 90 days.

There are also some additional cards, like the Platinum Card, VIP Card, and Salik Card. These cards are only available for premium users and government officials.

Related: Types of NOL Card

Methods to Check Your NOL Card Balance

There are several ways to check your NOL card balance. These methods include the RTA Website, NOL Pay App, RTA Dubai App, SMS, Phone Number, and Kiosk Machines.

Below are the step-by-step methods to help you quickly find the current balance of your NOL card.

NOL Card Balance Check Via RTA Website

The easiest & quickest method to check the NOL Card Balance is using the RTA website. This method involves just a few steps, and you will get the most updated balance of your card from the comfort of your home.

NOL Card Balance Check via RTA Website
  • Open the official RTA website.
  • On the homepage, click on “Check NOL balance.”
  • The input field with a “Search” button will be shown.
  • Enter the 10-digit TAG ID number found on the back of your NOL card.
  • Now, click on the “Search” Button.
  • Your NOL Card Balance will be shown on the next page.

The RTA website shows the current balance of your NOL card, including the pending credit and expiry date of the card. These details will help you to plan your journey accordingly.

Check NOL Card Balance Using the NOL Pay App

The NOL pay application is specifically designed for the NOL Card. It allows you to check the NOL card balance in just a few clicks. The application offers many useful features related to the NOL card. Users can download this app for both Android and iOS phones.

Follow the steps below to check the current balance of your NOL Card.

NOL Pay App
  • Download the NOL Pay Application from the Play Store or App Store.
  • Open the application and log in using your details. If you are not a registered user, register on the app.
  • Now, head over to the “My Account” section.
  • Look for the “Nol card balance” option.
  • There, you can see the balance of your NOL card.
  • You can also explore the “Transaction History” or “Balance History” to check your previous transaction history.
  • Make sure you have selected the correct date & time of the transaction history.

These are the steps to check the current balance of the NOL Card via the RTA NOL app. You can also save the transaction history of your card for a specific period.

Related: Recharge NOL Card

NOL Card Balance Check via SMS

Users without internet access can still check the balance of their NOL card using the SMS method. Users can also check the details such as transaction history, Metro schedules, and Public Transport fares.

First, you need to register your number with the RTA. To register your number, follow the steps below.

  • Open the text messaging app on your phone.
  • In the message body, enter your 10-digit NOL card TAG ID.
  • Send this text message to 511.
  • If the message is sent successfully, your number will be registered with the RTA.

Now, let’s see how you can check the balance of your NOL card 

  • Compose a text message with the text “BAL” in the body.
  • Now, send this message to 511.
  • You will receive the current balance of your NOL card in the reply.

This SMS service allows users to check their NOL card balance without the internet.

Check NOL Card Balance Using the RTA Dubai App

The official application of RTA Dubai allows users to check the current balance of their NOL card, along with many other benefits. The application is managed by the Roads & Transport Authority (RTA) in Dubai.

Here is the complete step-by-step method to check the NOL card balance via the RTA Dubai app.

RTA App
  • Download the RTA Dubai app from the Play Store or App Store.
  • Open the application and log in using your account details.
  • Create a new account using your Personal & NOL Card details if you are not a registered user.
  • Once logged in, go to the ‘My Account’ section.
  • Now, navigate to the ‘NOL card’ section and select your card.
  • The balance will be visible there.

Users can also check the transaction history of the NOL card using this method.. To view the transaction history, select your desired date and click the button to display it.

Check the NOL Card balance at the Metro Station

Users can also check their NOL Card balance at metro stations. Self-service kiosks are available at all metro stations to check the NOL Card Balance. Tap your NOL card on the Kiosk machine, and it will instantly show your NOL balance.

Follow the steps below to check your NOL Card balance.

Check NOL Card balance at Metro Station
  • Find a closet vending machine at the Metro Station.
  • Insert your NOL card into the vending machine.
  • On the screen, click on the “Check Balance” option.
  • Your card’s balance will be displayed on the screen.

You can use the same vending machine to recharge your card. Once you check your balance, you can plan your travel based on it.

How to Check NOL Card History

The NOL card stores all the history of its usage. Checking your NOL card history shows your top-up amounts, dates, travel history, and the cost of each trip.

Check NOL Card Balance History

Here’s how to check the NOL Card Balance History.

  • On the RTA website, open the NOL card Transaction History Page.
  • Enter your NOL ID Tag-ID from your card.
  • Complete the human verification.
  • Click on the “Next” button.

On the next page, you will see the complete history of your NOL card. It includes your TOP-UP amount, trip cost & location, date of trip, and many other useful details.

Methods to Check NOL Card Balance

There are multiple methods available to check the NOL Card Balance. These methods are flexible and convenient for users to stay updated on their card’s balance. It helps users to plan their travel according to their balance on the NOL card.

Here are the methods you can use to check the remaining balance on your NOL card.

  • RTA Dubai App: The RTA (Roads & Transport Authority) has developed an application to facilitate users in checking the balance of their NOL card. This app also offers many other features that are helpful for people in Dubai. The application is available for both Android & iOS users.
  • RTA Website: Users can easily check the updated balance of their NOL card through the official RTA website in just a few simple steps.
  • Vending Machines: Vending machines are available at crowded places like bus stations, metro stations, and other important locations. People can check their NOL card balance, and they can also recharge their cards using these machines.
  • SMS Service: To get the NOL card balance instantly, users can send a 10-digit NOL ID to 511. This service is developed for users who don’t have internet.
  • Retail Outlets: Some authorized dealers provide NOL card balance information. Also, they can top up your card using their NOL card Reader machine.
  • NOL card Readers: Some specific retail stores and bus stations contain NOL card Readers that provide the balance of NOL cards after tapping the card on those machines.
  • Customer Service Centres: RTA customer service centers are located throughout Dubai to facilitate the queries of users. They also provide the balance information of the NOL card.

How to Buy a NOL Card in Dubai

Getting an NOL card in Dubai is not difficult. For UAE residents and visitors, everyone can buy their own NOL card. People can buy NOL cards from the RTA ticket office at every metro station or bus station. 

Alternatively, users can also buy it from the Vending machines, Supermarkets, and Official Retail Stores. You can also order online and have it delivered straight to your home address. 

Once you have your NOL card, you can easily recharge it from any metro or bus station.

Why You Should Have a NOL Card

Here are some benefits of having a NOL card in the United arab emirates.

  • Cashless Convenience: If you have an NOL card, you don’t need to carry the card in the UAE. You can travel, purchase, and dine in the whole UAE with the NOL card. It’s a very convenient option to top up the NOL card and use it in the whole of Dubai & UAE.
  • Discounted Offers: NOL card users often get discounts while using public transport or purchasing using the NOL card. They also get discounted tickets for the public & tourist places.
  • Recharge Flexibility: There are many ways to recharge the NOL card. Users can recharge the NOL card online, at metro stations, and via the vending machines. Some retail stores also provide the NOL card recharge facility.
  • Transaction History: Users can check the history of their NOL card. They can get recharge history, Travel History, and all the Debit & credit details along with the date of their NOL card.

RTA Dubai Customer Service Details

For any queries or questions, you can contact the RTA department of Dubai. The customer service of RTA is available 24/7 for the whole year, excluding public holidays. They can handle NOL card-related queries easily. Also, you can reach out to them via their official Facebook, Twitter, and Instagram handles.

24/7 Call Centre Agents800 90 90
24/7 Overseas Callers+971 4 605 1414
EmailASK@rta.ae
Fax+971 4 206 5555
RTA Facebookhttps://web.facebook.com/rtadubai?_rdc=1&_rdr
RTA Instagramhttps://www.instagram.com/rta_dubai/
RTA Twitterhttps://twitter.com/RTA_Dubai

Conclusion

The NOL card provides some awesome benefits to travelers in Dubai. The public transport costs decreased by 50% by using the NOL card. Visitors can get a monthly NOL card, weekly NOL cards, and daily passes to travel across Dubai. Also, the yearly NOL card is available for travelers.

I hope you have read all the above-mentioned methods to check your NOL card balance. If you still have any queries or suggestions, you can contact us.

Frequently Asked Questions

You can top up your NOL card using the Vending machines, Retail Stores, or Metro Stations. Also, you can recharge your NOL card online using a Credit/Debit Card.

You can recharge your NOL card online. To recharge your NOL card online, open the official RTA website or app. Now, add your 10-digit NOL card ID. If you are already a registered user, then log in and select your NOL card.

After selecting the card, click on TOP-UP and enter the amount of TOP-UP. Now, you will be redirected to the checkout page. Enter your credit/Debit card details to confirm the payment. Complete the payment, and within 45 minutes to 4 hours, your balance will be added to your NOL card.

For basic traveling, you can pick the regular NOL card that costs up to 2 AED. You can recharge it for up to 10 journeys. If you are a valued person, then pick the silver one that costs 25 AED and it contains a balance of 19 AED.

NOL cards can be used at metro stations, bus stations, supermarkets, theme parks, Museums & other government places.

To check the expiry date of your NOL card, you have to follow the procedure of balance check from the above-mentioned methods. All these methods will show you the expiry date of your card.

After recharging your NOL card, it may take between 45 minutes to 4 hours for the balance to update. If the balance still doesn’t reflect after this period, it’s recommended to wait up to 24 hours.

If the issue persists, you can contact RTA support through their website or mobile application to complain.